Terms & Conditions

Welcome to et999, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your access to and use of et999.vip, including all games, betting markets, promotions, and account services available on our platform. These terms form a legally binding agreement between you (the user) and et999.

By registering an account, making a deposit, or placing a bet on et999, you confirm that you have read, understood, and agree to these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must immediately cease using the platform. et999 reserves the right to update these terms at any time, and your continued use of the platform following any changes constitutes acceptance of the revised terms.

📋1. Acceptance of Terms

These Terms & Conditions apply to all users of the et999 platform, regardless of the device or location from which the platform is accessed. By completing the registration process and confirming your account, you enter into a binding agreement with et999. These terms should be read alongside our Privacy Policy and Responsible Gaming policy, which form part of the overall agreement between you and et999.

et999 reserves the right to refuse service, close accounts, or void bets at its sole discretion where it has reasonable grounds to believe that these Terms & Conditions have been breached. All decisions made by et999 in this regard are final.

✅2. Eligibility Requirements

To create and maintain a valid et999 account, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis throughout your use of the platform:

• You must be at least 21 years of age. et999 operates a strict 21+ policy and reserves the right to request age verification documents at any time.
• You must be acting as a private individual in your personal capacity, and not as an agent or representative of any business or corporate entity.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by local law. It is your sole responsibility to verify whether participating in online gambling is lawful in your jurisdiction before registering.
• You must not have previously had an et999 account that was suspended or permanently closed due to a violation of these Terms & Conditions.
• You must fund your account using payment methods registered in your own name. Third-party deposits are strictly prohibited and will result in account suspension.

👤3. Account Registration & Verification

Each user is permitted to hold only one active et999 account at any given time. Opening multiple accounts is considered a serious violation and will result in the immediate closure of all associated accounts and forfeiture of any pending balances. During the registration process, you are required to provide accurate, current, and complete information.

• You must provide a valid mobile number or email address that you own and have access to, as it will be used for account verification and communications.
• et999 may request identity verification (KYC) documents at any time, including a national ID card, passport, or other government-issued photo identification.
• Withdrawal requests may be held pending KYC completion. You are responsible for submitting verification documents promptly to avoid delays in accessing your funds.
• You are responsible for keeping your account credentials — including your username and password — strictly confidential. et999 cannot be held liable for unauthorized access resulting from your failure to protect your login details.

Providing false information during registration, or failing to update your account details when they change, constitutes a breach of these Terms & Conditions and may result in account suspension without prior notice or refund.

💰4. Deposits & Withdrawals

et999 supports a range of payment methods tailored for Bangladeshi players, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and major international card networks. All transactions are processed in Bangladeshi Taka (BDT). The following conditions apply to all deposits and withdrawals:

• Minimum deposit amounts and maximum withdrawal limits are displayed on the cashier page and may be updated from time to time. Current limits always take precedence over any previously published figures.
• Withdrawals will only be processed to payment accounts that are registered in the same name as your et999 account. This is a mandatory anti-money laundering (AML) control measure.
• et999 processes withdrawal requests within 24 hours under normal circumstances. Processing times may vary during peak periods, system maintenance windows, or when additional verification is required.
• et999 reserves the right to conduct enhanced due diligence checks on any transaction or account. During such reviews, access to funds may be temporarily restricted. Cooperating with our verification team ensures the fastest possible resolution.

🎁5. Bonuses & Promotions

et999 offers a range of bonuses and promotional offers to eligible registered players, including welcome bonuses, deposit match offers, free spins, and seasonal promotions tied to events such as Eid, Pohela Boishakh, and the Bangladesh Premier League (BPL). All bonuses are subject to the following conditions:

• Each bonus is subject to specific wagering requirements (rollover conditions) that must be met before any winnings derived from bonus funds can be withdrawn. Wagering requirements and eligible games are detailed on each individual promotion page.
• Bonuses are intended for personal recreational use only. Using bonus funds in a systematic way to exploit bonus mechanics — commonly known as bonus abuse — is strictly prohibited and will result in the cancellation of the bonus and forfeiture of any associated winnings.
• et999 reserves the right to withdraw, modify, or cancel any bonus or promotional offer at any time without prior notice. Where a bonus offer is withdrawn before its advertised expiry, affected players will be notified through their registered contact details.
• Only one welcome bonus is permitted per player, per household, per device, and per shared IP address. Attempting to claim a welcome bonus more than once through duplicate accounts will be treated as a terms violation.

🚫6. Prohibited Activities

et999 maintains a zero-tolerance policy toward any activity that compromises the integrity of the platform, disadvantages other users, or violates applicable law. The following activities are strictly prohibited:

• Using automated software, bots, scripts, or any other artificial means to interact with the platform, gain an unfair advantage, or place bets programmatically.
• Engaging in match-fixing, collusion with other players, or any form of coordinated activity intended to manipulate the outcome of any game or sporting event.
• Using the platform for any form of money laundering, structuring transactions to avoid reporting thresholds, or financing activities prohibited by Bangladeshi law.
• Harassing, threatening, or engaging in abusive conduct toward other players or members of the et999 support team through any channel.
• Attempting to reverse-engineer, decompile, disassemble, or otherwise tamper with the software, security systems, or infrastructure underpinning the et999 platform.

©️7. Intellectual Property

All content on the et999 platform — including but not limited to the et999 brand name and logo, website design, graphics, game interfaces, promotional materials, text, and software — is the exclusive intellectual property of et999 or its licensed content partners. These materials are protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the et999 platform for personal entertainment purposes only. This licence does not permit you to copy, reproduce, distribute, publicly display, or create derivative works from any part of the et999 platform without prior written consent from et999.

🔐8. Privacy & Data Protection

et999 is committed to protecting the privacy and personal data of all registered users. All personal information collected during registration, verification, and account activity is handled in strict accordance with our Privacy Policy. We use industry-standard SSL encryption to protect data in transit and apply appropriate technical and organisational measures to safeguard stored data against unauthorised access, loss, or disclosure.

et999 will not sell, rent, or share your personal data with unaffiliated third parties for their own marketing purposes. We may share data with trusted service providers who assist us in operating the platform — such as payment processors and fraud detection partners — strictly under confidentiality agreements. For full details on how we collect, use, and store your data, please review our Privacy Policy.

⛔9. Account Suspension & Termination

et999 reserves the right to suspend, restrict, or permanently close any account at its sole discretion. Circumstances that may lead to account suspension or termination include, but are not limited to:

• Breach of any provision of these Terms & Conditions, including but not limited to prohibited activities, bonus abuse, or provision of false registration information.
• Suspected fraudulent activity, money laundering, or use of the platform for any illegal purpose as determined by et999's risk and compliance team.
• Failure to complete identity verification (KYC) within a reasonable time period following a formal request from et999. In such cases, withdrawals will be blocked until verification is satisfactorily completed.

⚠️10. Limitation of Liability

To the fullest extent permitted by applicable law, et999 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform. This includes, without limitation, loss of winnings, loss of data, loss of goodwill, service interruptions, or any other commercial or financial losses.

et999 makes no warranty, express or implied, that the platform will be continuously available, free from errors, or that any defects will be corrected within a specified timeframe. Scheduled maintenance periods will be communicated in advance wherever practicable; emergency maintenance may occur without prior notice.

🌐11. Governing Law & Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable international online gaming regulations and the principles of fair play recognised across the industry. et999 operates as a safe and reliable platform committed to resolving all user disputes fairly and transparently.

If you have a complaint or dispute regarding your account, a transaction, or any aspect of the et999 service, you should first contact our customer support team at [email protected]. et999 aims to acknowledge all formal complaints within 24 hours and resolve them within 10 business days. If a resolution cannot be reached through direct communication, the matter may be escalated through the dispute resolution procedures outlined in our support documentation.

✏️12. Amendments to These Terms

et999 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, et999 will provide reasonable notice to registered users via the email address or mobile number on file. The revised terms will be effective from the date they are published on et999.vip.

It is your responsibility to check these Terms & Conditions periodically for updates. Your continued use of the et999 platform following the publication of any revised terms constitutes your acceptance of those changes. If you do not wish to be bound by the revised terms, you must stop using the platform and may request account closure by contacting our support team.